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Radiant_amazement7410
Participant
July 20, 2025
Answered

잘못 갱신하여 바로 구독 취소를 하였는데 환불금액이 들어오고 있지 않습니다.

언제 환불되나요?

gupta shivangi
gupta shivangiCorrect answer
Legend
July 21, 2025

Hi @Radiant_amazement7410,

We appreciate you reaching out. As per your account details, you have cancelled your monthly subscription to Adobe Illustrator after 4 months. 
Your plan will end on August 25, 2025.

Refund can only be issued if the cancellation is done within 14 days. You can check additional information here: https://adobe.ly/4kMDGq0

Let us know if you have any questions.
^Shivangi

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2 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
July 21, 2025

What do you see for your account at https://account.adobe.com/
-if you cancelled, did you save the verification email?

 

A refund may take up to 14 work days

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    gupta shivangi
    gupta shivangiCorrect answer
    Legend
    July 21, 2025

    Hi @Radiant_amazement7410,

    We appreciate you reaching out. As per your account details, you have cancelled your monthly subscription to Adobe Illustrator after 4 months. 
    Your plan will end on August 25, 2025.

    Refund can only be issued if the cancellation is done within 14 days. You can check additional information here: https://adobe.ly/4kMDGq0

    Let us know if you have any questions.
    ^Shivangi

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