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Participant
September 27, 2020
Question

정기결제 취소 했는데, 결제가 두번 됐습니다.

  • September 27, 2020
  • 1 reply
  • 294 views

 결제 취소해주세요.

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1 reply

Community Expert
September 27, 2020

Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan