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Participant
September 14, 2022
Question

제 계정에 프리미어프로가 이중결제가 되고 있는거 같습니다.

  • September 14, 2022
  • 2 replies
  • 235 views

제 계정에 프리미어프로가 이중결제가 되고 있는거 같습니다.

제 정보에 들어가면 똑같은 프리미어 구독 서비스가 2개 있는데

이중결제가 맞다면 하나를 해제 시켜주세요....

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
September 14, 2022

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Ishan Y
Community Manager
Community Manager
September 14, 2022

Hey,

 

Sorry about the issue. I'll move this thread to Account, Payment, & Plan discussions. The community over there can help you resolve this issue.

 

Thanks,

Ishan