취소해주세요

Question

무료체험만하고 안하고싶었는데 취소하는방법을  잘몰라 취소를 못햇는데바빠서 알아볼 시간도없었고 취소해주세요월결제안하고싶었는데 어쩔수없이 이용하루만할수밖에 없어서  했는데  취소해주세요무료체험기간에 한번 말고는 이용도 안했어요

kglad · Answer

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

Sign up