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Participant
April 24, 2025
Question

환불신청 및 플랜해지

  • April 24, 2025
  • 2 replies
  • 132 views

무료기간만 사용하려고 했는데 기간이 끝나 결제되었습니다.

무료기간 이후 사용하지 않았고

14일 이내면 전액 환불이 가능하다는 안내사항을 보고 환불신청 및 플랜해지 부탁드립니다.

2 replies

kglad
Community Expert
Community Expert
April 24, 2025

and whether you use a subscription app is irrelevant to adobe. you must cancel your subscription.

Kanikas
Community Manager
Community Manager
April 24, 2025

Hi junmo_7998, 

 

You get a trial period of 7 days and after 7 days you get charged. If you don't wish to continue with the plan, you have 14 days to cancel the subscription without any fee. Please follow the steps shared in this link to cancel th subscription free of cost: https://adobe.ly/4jQpXyv;

 

Hope this helps. 

 

 

Thanks 
^KS