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December 9, 2025
Question

환불요청

  • December 9, 2025
  • 2 replies
  • 142 views

그 동안 쓰지도 않았는데 
계속 요금이 나가고 있었네요... 확인 후 환불처리 부탁드리겠습니다.
 adobe creative cloud 가 메일 보내길 
계정이 생성되었다고 해서 
놀라서 들어왔습니다.
어도비에 들어가지도 않았는데 해킹인가 싶어 보다 알았습니다 
처리 부탁드리겠습니다. 

2 replies

John T Smith
Community Expert
Community Expert
December 9, 2025

Translated - I didn't even enter Adobe, but I thought it was a hack

 

Do you have another email address and Adobe account?
https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html
-or contact your credit card company or bank if you think your card account was stolen

Jeffrey_A_Wright
Legend
December 9, 2025

Tool, I am sorry that you started a subscription that you did not expect. I am still showing an active Adobe Stock subscription. Please complete the steps listed at https://adobe.ly/4poByrx if you no longer need Adobe Stock. Please be aware that any unused credits will be lost as soon as you cancel. ^JW

kglad
Community Expert
Community Expert
December 9, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?