환불 요청

Hi there,

I see you had Creative Cloud all apps plans and Stock plan undert the same ID as you are using with this community.

The susbcription have been cancelled and the refund has already been processed. You will see the amount in your account within 5-7 business days.

Let us know of you have any other questions. Happy to help!

Warmly,

Kanika

https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

if you still have questions, contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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