130$ Cancellation charge to a student!!!!???

Forum|Forum|8 years ago
November 9, 2017
11 replies
12586 views

Just closed my creative cloud student package ~25$/month - and Adobe charges cad $130 for the cancellation fee with no prior clear warning at signup. Imagine charging a STUDENT that amount for subscription cancellation. Always had a great experience with online software subscription services in today's online world but this is pathetic to see from such a large company. I highly recommend that students like myself go with a different software product so they're not linked to a ridiculous contract.

Thanks for taking advantage of students Adobe...

Cheers,

Nic

Creative Cloud

Correct answer Terri Stevens

You have my sympathy Nicholas, as a student money is in short supply and I can understand your annoyance. Adobe does provide versions of all the Creative Cloud products in a form that you can subscribe too month by month and not be subject to a penalty clause when you decide to stop subscribing. These products though are more expensive than their contract equivalents requiring a 12 month period of subscription-so you do have a choice a) subscribe free of a contract at higher cost b) pay less but be committed to a 12 month subscription. In life the 'small print' counts and you have fallen foul of not reading it. To be fair Adobe's contract is not excessively difficult to understand- can't be as even I understand it