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Participant
September 16, 2025
Question

165 dollars for a "free trial"

  • September 16, 2025
  • 1 reply
  • 58 views

there have been multiple attempted charges on my account for 165 dollars my card blocks these charges due to me only having 9 dollars in my bank account, I only had a free trial which I cancelled and despite all of my efforts to identify the charge, there is no actual source for it, I can't even delete my account. So now I am stuck in a tight spot where If I do get money in my account it will be immediately taken out because of this fee, and I am just a college student who is barely getting by every day. please help

1 reply

kglad
Community Expert
Community Expert
September 16, 2025

start here and identify if there's a chrage from adobe - https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html