Skip to main content
Arhorn
Participant
November 10, 2020
Question

2 подписки на одном аккаунте не суммируются?

  • November 10, 2020
  • 1 reply
  • 318 views

Здравствуйте!
У меня есть две подписки на одном аккаунте Adobe ID тима "лицензия на пользователя": но почемуто нет возможности использовать приложения CC более чем на 2х компьютерах, хотя по идее должно быть 4. 
Разве подписки не суммируются? Ведь вродебы место в облачном хранилище сложилось от 2х подписок.

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Community Expert
November 17, 2020

I don't think so.  One ID per user.  One user per subscription. If you have 2 plans, you should have 2 separate IDs.

 

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below to verify your account is what you think it is.

https://account.adobe.com/plans
2. If you still need help, scroll down to Contact Adobe on the same page.
3. Online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://www.adobe.com/about-adobe/contact.html

 

For team environments, get a business plan.

https://www.adobe.com/creativecloud/business/teams.html

 

[Moved from Licensing to Account, Payment & Plans.]

 

Nancy O'Shea— Product User & Community Expert