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Participant
July 13, 2025
Question

2024년 8월에 무료체험 후 사용한적이없는데

  • July 13, 2025
  • 2 replies
  • 136 views

오늘 또 결제되었습니다 구독취소는 분명히했는데 간간히 출금이 되었네요?

이제서야 확인하네요 환불부탁합니다.

 

 

2 replies

kglad
Community Expert
Community Expert
July 13, 2025

also, did you get an email (or emails) showing your cancelled?

Abambo
Community Expert
Community Expert
July 13, 2025

If you cancelled, you got an e-mail with the cancellation confirmation.

 

Check https://accounts.adobe.com/plans to check if you have an active plan. Adobe will not monitor the plans use.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
July 14, 2025

취소확인 이메일 받은적 없습니다 

Shivangi_Gupta
Community Manager
Community Manager
July 14, 2025

Hi @Electric_Wildflower8335,

We appreciate you reaching out. I could not find any application trial subscribed using this email address. Were you logged in with a different email address when you cancelled the plan?

If yes, please share the email address with me through direct message. I'll look into the details.


^Shivangi