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Participant
April 7, 2023
Question

23100원이 두 번 결제되었습니다.

  • April 7, 2023
  • 2 replies
  • 282 views

4월 5일에 23100이 두 번 결제되었습니다.

무엇에 23100원이 한 번 더 결제되었는지 알려주세요.

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
April 8, 2023

you can check your account to see what you're paying for, https://account.adobe.com

 

if anything looks amiss, contact adobe support and ask for clarification.  there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

Met1
Legend
April 7, 2023

This is a user to user forum, no one here can help you with billing, contact Adobe directly - use Cloud and it's chat facility.