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Participant
April 15, 2025
Question

2FA turns on by itself

  • April 15, 2025
  • 1 reply
  • 280 views

I work with multiple devices which im always asked to log in. To log in it will ask me for 2FA code sent via mail. After some time it got annoying to be copying the code se i decided to turn 2FA off. But it keeps asking me for thecode and keeps turning back on by itself. I know its recommended to have 2FA on but in my case i want to keep it off.

1 reply

Peru Bob
Community Expert
Community Expert
April 15, 2025

Do you have a personal subscription or an Enterprise or Teams subscription?

Participant
April 16, 2025

I have a personal subscription but it is registered with a university email for the discount.

Peru Bob
Community Expert
Community Expert
April 16, 2025

If it was purchased through your school, try contacting the plan administrator:

https://helpx.adobe.com/enterprise/kb/contact-administrator.html