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Participant
June 9, 2025
Question

2달체험후 학생용으로 구독하려고 했는데 일반으로 구독되었습니다.

  • June 9, 2025
  • 2 replies
  • 112 views

2달체험후 학생용으로 구독하려고 했는데 일반으로 구독되었습니다.

학생할인으로 년단위로 구독 하려고 하는데 어떻게 진행하면 되나요

 

이미 결제된것은 환불이 되는지 그금액을 제외하고 결제하면되는지 알고 싶습니다. 

 

신청하는곳이 어딘지 모르겠어요.. 여기저기 찾다가 여기로 왔습니다. 

빠른 답변 바랍니다. 

2 replies

kglad
Community Expert
Community Expert
June 9, 2025

2 months is beyond the refund period.

Community Manager
June 9, 2025

Hi @easygoing_customers3041,

 

Thank you for reaching out.

As checked from the backend, I can confirm that your Adobe ID was previously associated with a Creative Cloud Individual Apps plan. This plan is cancelled now.

If you wish to purchase the Adobe Creative Cloud Student Plan, please visit:
https://adobe.ly/4jH818W
You must be at least 13 years old and enrolled in an accredited school, college, or university. Adobe may require verification such as a school-issued email or student ID.

Please note:
If you purchased directly from Adobe and cancel within 14 days, you are eligible for a full refund.
If you cancel after 14 days, the following applies:

  • Annual, billed monthly: 50% cancellation fee on the remaining contract balance. Service continues until the end of the billing period.

  • Annual, prepaid: Non-refundable. Service continues until the end of the term.

  • Monthly, no annual commitment: Non-refundable. Service continues until the end of the billing period.

For more details, refer to:
https://adobe.ly/3Td7d0y

Hope this helps.

Reagrds,
^AN