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seonhae
Participant
February 9, 2026
Question

2월 결제 내용에 대하여 환불 요청(일러스트레이터 플랜)

  • February 9, 2026
  • 2 replies
  • 10 views

2월 구독 취소는 진행하였는데 환불 관련한 내용이 없네요.

전혀 사용하지 않았고 아직 결제 후 15일이 안지났는데 환불처리 부탁드립니다.

2 replies

Jeffrey_A_Wright
Community Manager
Community Manager
February 9, 2026

@seonhae I am sorry you are not finding more value in our services. Your commitment to Illustrator is still active. Please see https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html if you no longer need the services you have been utilizing.

 

For more information on the cancellation and refund process see https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html. There will be no refund offered for ending either of your current commitments early, ​@seonhae .

kglad
Community Expert
Community Expert
February 9, 2026

refunds take up to 14 days (from cancellation date), if you qualify.

 

meanwhile , check your account, https://account.adobe.com