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Participant
January 27, 2023
Answered

3,26 € /mois pour tout le creative cloud??

  • January 27, 2023
  • 3 replies
  • 341 views

Facturation et paiement

Visa se terminant par ****XXXX
3,26  /mois
Prochain paiement le 31 janv. 2023 
Abonnement annuel, mensualisé;
 
est-ce que je ne vais réellement que payer ça pour utiliser tous les programmes adobe ?
ça me parait pas cher
This topic has been closed for replies.
Correct answer kglad

@reinaudi22884344u4a4 

 

you must use a compliant browser: 


use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.


3 replies

Jeffrey_A_Wright
Legend
January 27, 2023

Reinaudi, thank you for your question about payments for your active Creative Cloud membership. I see an active Creative Cloud membership associated with the account you used to post to this public discussion forum. You can use the steps listed in https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html to review the charges under your Adobe account on Adobe.com to see if they match up with your invoice.

 

If you need additional assistance, then please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so a member of our support team can review the specific charges to your account and provide specific details about any charges, including the date they were incurred.

Participant
January 28, 2023

folowing the link https://helpx.adobe.com/contact.html?rghtup=autoOpen I see no option to chat to get help.

 

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 28, 2023

@reinaudi22884344u4a4 

 

you must use a compliant browser: 


use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.


Nancy OShea
Community Expert
Community Expert
January 27, 2023

Not sure what the currency exchange rate is at this time but Adobe Express costs USD $10/month and includes the following:

  • Adobe Express app (web and mobile)
  • Premiere Rush (video editing on desktop and mobile)
  • Photoshop Express (mobile)
  • Spark Video (mobile)
  • Spark Page (mobile)
  • Adobe Portfolio + hosting
  • 100 GB of cloud storage
  • All premium templates and design assets including the collection of over 160 million royalty-free Adobe Stock photo collection.

https://helpx.adobe.com/express/using/express-overview.html

Creative Cloud All Apps (51 + pro apps & services) is USD $55/month.
https://www.adobe.com/creativecloud/plans.html

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
January 27, 2023

it does to me, too unless you're paying a scammer and getting nothing that isn't free from adobe.

 

did you subscribe to something on adobe.com?