3-moths free promo - region issues

Forum|Forum|2 years ago
November 3, 2023
2 replies
179 views

Good day!
I have an active code for 3-months free creative cloud apps. But I can't redeem it. I keep getting an error message "This code is from a country or region that does not match your Adobe ID.". Code is from product (monitor) that I've purchased recently. How can I fix this issue?

Account management

This topic has been closed for replies.

kglad

Community Expert

from whom did you obtain that code and how did you obtain it? eg, via a free offer with a product purchase or from a vendor purchase?

M

Manan Joshi

Community Expert

I would say you would need to connect to the party which gave you this promo. They need to ensure that the codes relevant to a region should be given there. They can probably work with Adobe if needed and get this fixed.

-Manan

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded