4/3일 구독 결제했는데

in addition to the above questions, check your account https://account.adobe.com to see if anything is amiss.

Hi @lhy95,

As per your account subscription, you first purchased the Adobe Creative Cloud all apps on March 12, 2022. Did you purchase the same subscription on March 03, 2024?

Could you specify the date when you cancelled the license? Did you make the purchase from the same email ID?

Let us know. We're here to help.

Regards,

Shivangi

Thank you for being a valued subscriber, and we sincerely hope that you'll consider us again in the future. In the interim, you can use Adobe Express, which is incredibly convenient and lets you seamlessly transition between video creation, photo editing, or making TikTok and much more free of cost. Details here: https://helpx.adobe.com/express/using/express-overview.html?sdid=GHMVY8YH&mv=display&mv2=display