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500 internal server error code

I can not purchase additional credits because of a 500 internal sever error code.

Community Expert

or clear your cache

Legend

Hi ashley_8363,

Sorry for the trouble. Could you try the steps listed in this article? https://adobe.ly/3NleYlr

Let us know how it goes.

^Shivangi

Community Expert

(@Shivangi_Gupta, that's a slightly different error message.)

Community Expert

Try a different browser.

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