$59.99 to cancel forever?

Forum|Forum|3 months ago
October 7, 2025
2 replies
107 views

Is this the price to cancel at any point in time or as it says on your site "As part of the original subscribed agreement, this fee will apply if you cancel now and end your annual commitment early." What is early? Doesn't state anywhere on your site when "early" is and when the annual commitment started!

Billing

kglad

Community Expert

the cancellation penalty varies from 6 x the monthly payment to 0.

Jeffrey_A_Wright

Community Manager

Thanks for posting your question about your recent subscription commitment to this public discussion forum, David. You can find more information about the cancellation process, including a timeline of any fees, at https://adobe.ly/42wl2MS. ^JW

D

david_cazenas9104Author

Participant

The timeline does not state if or when no cancelation fee applies. Is there always a cancelation fee? There is no date specified as to when my "annual, billed monthly plan" ends or subsription is renewed. Is this something Adobe hides so they can continually charge fees and keep customers in the dark about?

"Per the terms of your subscription, if you cancel today, you’ll be charged an early cancellation fee." What are the terms of my subscription?

kglad

Community Expert

there's no cancellation fee is you cancel during trial period (generally the first 2weeks of your first trial).

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded