A D O B E 3

!!!!!! I have no idea how a company of Adobe's size can have customer support this inaccessible.

Your system charged my card three times, yet my subscription wasn't properly activated. There is no working way to contact a real support agent—only endless help articles and broken self-service pages.

I've paid, but I can't get the service I paid for, and I can't even reach someone to fix it.

This is unacceptable. Please investigate my account and resolve this immediately.

Case: Triple charge. No proper subscription. No accessible customer support.