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Participant
September 4, 2026
Question

A minha assinatura anual expirou mas na minha conta e nos planos não aparece nenhuma opção para poder renovar como posso renovar a assinatura?

  • September 4, 2026
  • 2 replies
  • 10 views

A minha assinatura anual expirou mas na minha conta e nos planos não aparece nenhuma opção para poder renovar como posso renovar a assinatura?

    2 replies

    kglad
    Community Expert
    Community Expert
    September 4, 2026

    … and make sure you’re checking the correct account, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

    kanikas28368183
    Community Manager
    Community Manager
    September 4, 2026

    Hi sharp_Rhapsody778c,

    I can see that you have an account using the same email address as your Community account. However, I don't see any active subscription associated with this ID.

    Are you using a different Adobe ID for the subscription?

    Subscriptions typically renew automatically. Please refer to the link for more details.


    Thanks
    ^KS