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Fancy_scientist4b57
Participant
September 25, 2026
Answered

A spelling mistake was found in my cancellation email

  • September 25, 2026
  • 1 reply
  • 32 views

There is a spelling/wording error in the following sentence in the Adobe email:

Current sentence:
“If your stored files are over the 5GB limit, you many need to remove or back up some items to stay within your available storage.”

The word “many” is incorrect in this context. It should be “may”.

Corrected sentence:
“If your stored files are over the 5GB limit, you may need to remove or back up some items to stay within your available storage.”

The incorrect use of “many” makes the sentence grammatically incorrect and may cause confusion for readers. Replacing “many” with “may” correctly conveys that removing or backing up items is a possibility if the storage limit is exceeded.

    Correct answer ShivangiGupta

     Hi ​@Fancy_scientist4b57 

    Thank you for taking the time to bring this to our attention and for sharing the details with the community.

    We appreciate members who highlight areas where our communications can be improved. Feedback like yours helps ensure that experiences remain clear and consistent for all customers. I've shared your observations with the appropriate team for review and awareness.

    Please know that customer feedback is never overlooked. We carefully review concerns raised by community members, and your input plays an important role in helping us continually improve the customer experience.

    Thanks again for taking the time to share this with us.

     

    ^Shivangi

    1 reply

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    September 29, 2026

     Hi ​@Fancy_scientist4b57 

    Thank you for taking the time to bring this to our attention and for sharing the details with the community.

    We appreciate members who highlight areas where our communications can be improved. Feedback like yours helps ensure that experiences remain clear and consistent for all customers. I've shared your observations with the appropriate team for review and awareness.

    Please know that customer feedback is never overlooked. We carefully review concerns raised by community members, and your input plays an important role in helping us continually improve the customer experience.

    Thanks again for taking the time to share this with us.

     

    ^Shivangi

    ^Shivangi
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