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Participant
July 6, 2021
Question

ABBONAMENTO

  • July 6, 2021
  • 1 reply
  • 143 views

Salve, è possibile "congelare" l abbonamento e riprenderlo tra qualche mese. Perché sto pagando inutilmente senza accedere.

Ho iniziato il periodo gratuito poi ho effettuato il pagamento per i primi 2 mesi e praticamente adesso non posso disdettare altrimenti devo pagare una penale.

Assurdo.

 

[Mod: Move to the appropriate forum]

 

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1 reply

AxelMatt
Community Expert
Community Expert
July 6, 2021

This is a public forum, not the link to Adobe support. 

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

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