Abo

Forum|Forum|2 years ago
December 10, 2023
3 replies
220 views

Ich habe das Premium Abo für ein Jahr bis zum 9.4.2024 abgeschlossen. In der App kann ich aber keine Premium Funktionen nutzen. Das Programm blockiert mir alle Premium Features und möchte, dass ich Premium Version kaufe, obwohl ich Premium Version schon gekauft habe. Das ist schon ungefähr vier Monate so, was meine Arbeit extrem stört.

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gupta shivangi

Legend

Hi @Olya341708678blk,

Thanks for reaching out. We checked your account info, there is no active or trial subscription for any Adobe app listed there.

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Regards,

Shivangi

kglad

Community Expert

is that a mobile subscription?

O

Olya341708678blkAuthor

Participant

I installed the application on my iPad.

kglad

Community Expert

contact the mobile store where you made your purchase.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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