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icybolt
Participant
June 11, 2023
Answered

Abo Wechsel nicht moeglich

  • June 11, 2023
  • 2 replies
  • 1366 views

Ich will gerne mein Abo auf die Variante ohne Lightroom-Classic

mit 1 Tera Speicher umstellen, aber bekomme nicht, wie in der

Hilfe-Beschreibung angegeben die Option zum Wechseln angeboten,

sondern nur "Abo beenden". Mit meinen Zahlungen gab es keine

Probleme, deswegen ist der Hinweis darauf 24 Stunden zu warten,

nicht auf mich anwendbar. Bitte um Hilfe deswegen.

This topic has been closed for replies.
Correct answer Peru Bob

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare

2 replies

kglad
Community Expert
Community Expert
June 11, 2023

<moved from download&install>

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
June 11, 2023

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare