"Abo wechseln" Button für Creative Cloud Foto-Abo wie in der Doku beschrieben fehlt

Forum|Forum|1 year ago
December 21, 2024
1 reply
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Ich habe eine Email zum Preisupdate für das Creative Cloud Foto-Abo erhalten und würde jetzt gerne auf die jährliche Bezahlung wechseln. Leider fehlt der Button "Abo wechseln" (siehe Screenshot), so wie in der verlinkten Doku https://helpx.adobe.com/de/manage-account/using/change-plan.html?promoid=695P7NJY&mv=other Könnte das Bitte jemand vom Adobe Support beheben?

Account management

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Correct answer Peru Bob

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

Peru Bob

Correct answer

Community Expert

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

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