Abobe

Question

I just wanna say that, i hate that adobe is so hard to contact and reach. I legit cant remember getting member ship on adobe. Why would i spend money on this, i dont even use adobe. and dont remember that i have used it. I got hacked, the email im currently using, and the email that is used on adobe. So it might be from the hack, beacause they also made member ships other places, but idk. But i think it is so annoying that i have to pay every month even tho i DONT USE ADOBE, AND DONT REMEMBER CREATING ACOOUNT HERE. And why is it imposiable to contact someone, or get help?? and why do i have to pay a fee of $250 to CANCEL THIS

kglad · Answer

if you think your credit card was hacked, contact your credit card company. otherwise, cancellation fees are triggered by cancellation of annual contracts prior to the end of the agreement.

cancellation terms are explained by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

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