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T
ThomasGM
Participant
January 5, 2021
Answered

Abonnement photographie

  • January 5, 2021
  • 3 replies
  • 357 views

Bonjour, 

 

En tant qu'étudiant, je souhaite prendre Lr + Ph. Le seul tarif qui m'est montré est à 11, 99 euros. Ma question est : est-ce que je peux résilier l'abonnement à tout moment ? 

 

Merci ! 🙂

This topic has been closed for replies.
Correct answer Manan Joshi

Hi @ThomasGM,

Have a look at the link below that discusses the different scenarios of cancellation, you get charged a cancellation fee in one case. If you still need help then contact support.

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

3 replies

T
ThomasGMAuthor
Participant
January 6, 2021

Good evening ! 

Thank you for your answer ! 🙂 

T
Adobe Employee
tomp33566721
Adobe Employee
January 5, 2021

Bonjour Thomas,

La fomule Photographie (Ps + Lr) est un contract annuel et vous pouvez résilier votre abonnement à tout moment via la page de votre Compte Adobe ou en contactant le Service clientèle. Si vous résiliez dans les 14 jours à compter de la date de la commande initiale, vous serez entièrement remboursé. Passé ce délai de 14 jours, vous serez facturé un montant forfaitaire de 50 % des sommes restant dues jusqu’à l’échéance de votre contrat et votre abonnement courra jusqu’à la fin de la période de facturation de ce mois.

 

Si vous n'aurez besoin de Ps ou Lr que pour 1 ou 2 mois, vous pouvez choisir la version mensuelle à 29,99 euros (HTVA). Le coût est est plus élevé, mais il n'y pas de frais de résiliation.

    T
    ThomasGMAuthor
    Participant
    January 6, 2021

    Bonsoir,

    Super ! Merci beaucoup 🙂 

    M
    Community Expert
    Manan JoshiCommunity ExpertCorrect answer
    Community Expert
    January 5, 2021

    Hi @ThomasGM,

    Have a look at the link below that discusses the different scenarios of cancellation, you get charged a cancellation fee in one case. If you still need help then contact support.

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
    https://helpx.adobe.com/contact.html
    Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    -Manan
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