Dear Adobe employee, I would like to ask about my refund progress, it's been 4 days now and the refund money haven't give back tome after I paid Acrobat pro, RM143.64 and cancel it on that same day I paid it. I thought it suppose to be fast refund because its within 14 days. Originally, my Acrobat pro trial was expired. When is the date refund money?
Hi @ervinmax_7026,
Thank you for reaching out. As checked on our end, we can confirm that your plan was successfully cancelled on June 2, and the refund has been processed from our side.
As @9336134 Bob mentioned, it may take a few business days for the refund to reflect in your account. If it does not appear within the expected timeframe, we recommend contacting your bank for further assistance.
Let us know if you have any other questions.
Regards,
^AN
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