Skip to main content
Participant
September 2, 2026
Answered

Abrechnungen unverschämt viele für dasselbe Abo???

  • September 2, 2026
  • 1 reply
  • 13 views

Wie kann das sein, dass mir ständig so viel Geld abgezogen wird???

Ich habe Acrobat Pro nur einmal abgeschlossen. Hab hier aber tausend Abos für ein und das Selbe Produkt. Wenn ich das kündigen will, will man mir für Jedes Einzelne eine vorzeitige Beendigungsgebühr von 46,00€ aufzwingen. Wie kann ich mein Geld erstatten lassen?

Das ist einfach eine Frechheit!

Ich danke euch für die Unterstützung… 

LG

Alexandra

    Correct answer Jeff_A_Wright

    Thanks for posting, ​@Colorful_studentf04d.

     

    I can understand why this would be frustrating, especially if you were not expecting to see multiple Adobe charges associated with your account.

     

    I reviewed the account information available to me and found that there are currently seven Adobe subscriptions associated with your account. Two of those subscriptions are also past due. Because multiple active subscriptions are involved, we can't fully resolve this in the community forums.

     

    If you no longer need some of these subscriptions, please get in touch with us directly so that our support team can review the account with you, explain the charges, and help cancel any unwanted plans:

    https://helpx.adobe.com/contact.html?rghtup=autoOpen

     

    Please note that any applicable cancellation terms, including early termination fees for annual plans paid monthly, are determined by the specific plan and its current status. Our support team can review each subscription individually, explain the available options, and review the account's billing history in detail.

     

    If you have additional questions, feel free to update this public discussion thread, ​@Colorful_studentf04d. Please do not post any personal or billing information here, since this is a public forum.

    1 reply

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    September 2, 2026

    Thanks for posting, ​@Colorful_studentf04d.

     

    I can understand why this would be frustrating, especially if you were not expecting to see multiple Adobe charges associated with your account.

     

    I reviewed the account information available to me and found that there are currently seven Adobe subscriptions associated with your account. Two of those subscriptions are also past due. Because multiple active subscriptions are involved, we can't fully resolve this in the community forums.

     

    If you no longer need some of these subscriptions, please get in touch with us directly so that our support team can review the account with you, explain the charges, and help cancel any unwanted plans:

    https://helpx.adobe.com/contact.html?rghtup=autoOpen

     

    Please note that any applicable cancellation terms, including early termination fees for annual plans paid monthly, are determined by the specific plan and its current status. Our support team can review each subscription individually, explain the available options, and review the account's billing history in detail.

     

    If you have additional questions, feel free to update this public discussion thread, ​@Colorful_studentf04d. Please do not post any personal or billing information here, since this is a public forum.