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Participant
January 7, 2024
Question

Access a Premier account. Payment on day

  • January 7, 2024
  • 1 reply
  • 105 views

Good morning. I'm trying to access a Premier account on a laptop where my son has accessed his own account. However, I can never log into my account because Adobe redirects me to my child's account. I've already installed and uninstalled Premiere but nothing happens. I can not access my account.

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1 reply

kglad
Community Expert
Community Expert
January 7, 2024

what do you mean by a "premiere account"?

 

a regular individual subscription to adobe premiere pro?

 

a mobile app subscription?

 

something else?

 

if you both have individual subscriptions, sign out and then back in to your cc desktop application using the adobe id associated with your subscription(s): http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html