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Participant
January 22, 2022
Question

Access of old Adobe ID

  • January 22, 2022
  • 1 reply
  • 224 views

I am trying to log into an account which uses an old work email (which I can no longer access). I have no record of the passwors , so cannot reset it via the email . Any ideas?

This is to log in to that account to cancel a subscription which I am not using. 

thanks

Greg

 

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1 reply

Brad @ Roaring Mouse
Community Expert
Community Expert
January 22, 2022

You will have to contact Adobe support, either by phone or chat. There's nothing any of us can do here.

https://helpx.adobe.com/contact.html

Participant
January 22, 2022
Is there a calling from outside US number , can't seem to find one ?
(Virtual assitant chat the best i can get)
Thanks
Brad @ Roaring Mouse
Community Expert
Community Expert
January 22, 2022