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Participant
September 5, 2022
Question

Access temporarily disabled when trying to log in

  • September 5, 2022
  • 1 reply
  • 83 views

Hi!

Today, I bought Creative Cloud 100 GB - full package. I can't login to app Account Access to not to receive emails with the code. 

Maybe the problem was that I logged in to all apps today - on MacBook, on iPhone and on iPad? Maybe too many logins?

 

Help me, please.

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Community Expert
September 5, 2022

You may activate on up to two devices at one time but you may use only 1 device concurrently.  Log-out from all other devices that you are not using.

 

Nancy O'Shea— Product User & Community Expert