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Camicar
Participant
July 31, 2020
Answered

Accessing account help

  • July 31, 2020
  • 1 reply
  • 474 views

Hi there,

 

I purcahsed the CC at the beginning of the year with the faculty discount. It has been working fine until about 2 weeks ago, when CC said it couldn't update. I checked my bank account and I am still paying, but CC does not let me in!!

 

I tried to ask for help and it tells me I need to talk to an administrator, but I have no idea who that is.

 

Help! Paying but have no access.

 

[Moved from Community Help (which is about the forums) to a better forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

This topic has been closed for replies.
Correct answer John T Smith

There have been a lot of messages about problems with education accounts

 

Need IT Admin https://community.adobe.com/t5/get-started/creative-cloud-app-can-t-manage-apps-don-t-have-an-it-administrator/td-p/10608944

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
July 31, 2020

There have been a lot of messages about problems with education accounts

 

Need IT Admin https://community.adobe.com/t5/get-started/creative-cloud-app-can-t-manage-apps-don-t-have-an-it-administrator/td-p/10608944

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