Accidental Auto-Pay Charge, Need a Refund

Question

Adobe scan का trail liya tha or time pura hone ke bad rashi auto pay ho gyi h Or yearly subscribe ho gya h ab mujhe mera refuds chahiye

kglad · Accepted Answer

​@realistic_Sunrise099dif you started a trail, there’s no mistake. trials automatically become paid subscriptions unless cancelled per ​@Manan Joshi’s post.to cancel, this page describes the few steps involved,https://helpx.adobe.com/manage-account/using/cancel-subscription.htmlif you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed,https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

AkanshaAshra · Answer

Hi ​@realistic_Sunrise099dThank you for posting in the community. We understand your concern and appreciate your patience.We checked the issue and can confirm that it has already been resolved. If you need any further assistance or have any questions, please feel free to reach out. We're always happy to help.^Akansha

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