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Participant
May 7, 2025
Question

Accidental Cancelation

  • May 7, 2025
  • 3 replies
  • 208 views

I accidentally canceled two of my subscriptions. Can someone please direct me on how to reactivate it? 

    3 replies

    Shivangi_Gupta
    Community Manager
    Community Manager
    May 7, 2025

    Hi @Brianna_Clark5290,

    We appreciate you contacting us. Please reach out to our support team here: https://adobe.ly/3YAs5lI

    They will help you with it.


    ^Shivangi

    kglad
    Community Expert
    Community Expert
    May 7, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    kglad
    Community Expert
    Community Expert
    May 7, 2025

    you'll just have to restart them.  but you shouldn't have a penalty for the cancellations.

    Participant
    May 7, 2025
    I did receive a penalty.
    kglad
    Community Expert
    Community Expert
    May 7, 2025

    contact support