Accidental paid subscription - how to contact real person for refund ?

I want a refund a minor purchased this and you having be taking money from me for months. I have never not once used your services, I would like a full refund do the right thing I have good customer service but you probably don’t. You’re probably gonna be assholes and not refunding me that’s my guess.

Hi @Borischelski,

Thanks for writing in. I checked and found that you have cancelled all your active subscriptions. The last day for the subscription term will be March 21, 2025.

Let me know if you have any questions. 

yes, you have to cancel during the trial or subsequent 1 week grace period to be eligible for a refund.  otherwise, you're subject to a penalty if you canceled an annual subscription before the term date.  here are the details, https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html