„Accidental Subscription After Free Trial – Please Cancel Immediately“

Thanks for posting to this public discussion forum, ​@adrian6787878. I am sorry your usage of our services did not meet your expectations. Please click on https://helpx.adobe.com/contact.html?rghtup=autoOpen to speak with a member of our team who can help you end your commitment.

I don’t see any records of any previous attempts to reach us, ​@adrian6787878, so use a different device if you are unable to contact anyone or are redirected to this public discussion forum.

Fix the failed payment. You need to have a valid form of payment before you can cancel a subscription and get a refund.

https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

See here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html