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Participant
February 27, 2024
Question

accidentally cancelled my subscription before expiring validity

  • February 27, 2024
  • 1 reply
  • 118 views

I accidentally cancelled my account and the validity is remaining till march 16 2024,  i am a fulltime photographer. I use it pretty much all the time, and would like to reverse what I have done. Can someone help me ?

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1 reply

kglad
Community Expert
Community Expert
February 27, 2024

contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.