Accidentally cancelled photography plan

Forum|Forum|6 months ago
July 16, 2025
2 replies
241 views

Hi. In a stupid move from my side I accidentally cancelled my 20gb photography plan. I contacted support on X but they said they couldn't help me. This is one last ditch attempt to help reactivate my subscription before I start a new one. If at all possible it would be greatly appreciated.

macOS

Correct answer Peru Bob

Once an account is cancelled, it can't be recovered.

Peru Bob

Correct answer

Community Expert

Once an account is cancelled, it can't be recovered.

Rikk Flohr_Photography

Community Manager

Your issue can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chatbot.

Rikk Flohr: Adobe Photography Org