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Known Participant
December 5, 2022
Question

Accidently deactivated the wrong computer

  • December 5, 2022
  • 1 reply
  • 516 views

Hi,

 

I bought a new desktop computer. Evidently my Creative Cloud subscription type allows me to have 2 devices licensed at a time - I had Creative Cloud on the old desktop and a laptop. It asked me which of the other two I wanted to deactivate and I accidentally chose the laptop. How can I get that back and deactivate the old desktop instead? 

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1 reply

kglad
Community Expert
Community Expert
December 5, 2022

you can either sign in on the laptop, or go to your account (https://account.adobe.com) and activate it.

 

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