Account/Billing Issues

Forum|Forum|5 years ago
September 5, 2020
2 replies
700 views

For the third time I have gotten a notice that my account has been cancelled. I have a payment method on file. When I look at my account info it says that the next billing will be Jul 3 2020. Can't seem to talk to anyone at mission control. If something is wrong on my end, I'd like to know so I can fix this.

Billing

This topic has been closed for replies.

Correct answer kimberlywrede

OK, I think its resolved. I added a CC number for payment. There must have been an issue with paypal. They don't say why they are cancelling so its hard to know how to fix the problem.

Snowy Owl Two

Participant

They keep trying to bill but don’t say what it’s for. I think I own my Adobe program so why keep billing for more? No phone number, no customer service. Risking this public posting.

kimberlywredeAuthorCorrect answer

Inspiring

OK, I think its resolved. I added a CC number for payment. There must have been an issue with paypal. They don't say why they are cancelling so its hard to know how to fix the problem.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded