Account Error

Question

I made an account with one of my emails and tried to make another email my secondary email but instead, adobe made it into a whole other account and now I am being charged on both accounts, which does not make sense. I think adobe is trying to scam people to get more money so I recommend not putting a secondary email because it won't end well. Help me adobe because this is not good and customer service has been no help to me whatsoever.

John T Smith · Answer

This is a public forum, you need the link to Adobe support, not other users... nobody here can help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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