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carlos+e.r68782469
Participant
June 6, 2026
Answered

Account ID email being discontinued in 45 days. Done steps in https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html and https://adobe.ly/3VNIly5. "An error occurred with performing this action..." Error.

  • June 6, 2026
  • 1 reply
  • 17 views

Account ID email being discontinued in 45 days. Done steps in https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html and https://adobe.ly/3VNIly5. "An error occurred with performing this action..." Error.

    Correct answer kglad

    you can also try using a mobile phone's updated non-opera browser with wifi disabled to change your email address, https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html

    1 reply

    kglad
    Community Expert
    Community Expert
    June 6, 2026

    does your account ( https://account.adobe.com ) show a problem?

    carlos+e.r68782469
    Participant
    June 23, 2026

    The problem is that all of my Adobe communication goes to the email address associated with my account and in a matter of weeks that email will no longer exist. When I log into my account and click on “Change Email” the error appears and I am unable to change the address.

    Peru Bob
    Community Expert
    Community Expert
    June 23, 2026

    @Jeff_A_Wright