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Participant
May 31, 2020
Question

Account information

  • May 31, 2020
  • 2 replies
  • 888 views

Hi! I'm trying to find out details of my Adobe Creative Cloud -subscription but couldn't find anything on my account. It only says "You have no items available." I have had a school account and my studies ended last week and therefore I wouldn't have an actual need for Creative Cloud for now. I just need to get to know if I have some kind of binding period on my subscription.

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2 replies

Nancy OShea
Community Expert
Community Expert
May 31, 2020

Do you pay Adobe for the subscription or is it paid for by your school?

 

 

 

Nancy O'Shea— Product User & Community Expert
NotsipAuthor
Participant
June 1, 2020

I pay it by myself.

Just Shoot Me
Legend
June 1, 2020

What do you mean by that statement?

 

Other asked WHERE do you pay the subscription cost not Who.

 

Do you pay the school or do you pay Adobe Directly?

If you pay Adobe directly then you have not used the correct Adobe ID to Sign into the Account you have been paying for.

 

But I would first contact the school and find out exactly what they can do for you as it is the schools original subscription you are signed up through.

Peru Bob
Community Expert
Community Expert
May 31, 2020

You may need to contact your school.