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Participating Frequently
August 10, 2025
Question

Account Issue

  • August 10, 2025
  • 1 reply
  • 384 views

Hi there, I have subscribed to Acrobat Pro trial plan, and now I am trying to cancel it, but for some reason the webpage doesn't work. I can't see my plans and instead there is a message “Unable to load data. An error occurred. Please try again.” Any suggestions how to solve this? Thank you in advance.

 

 
 
 

1 reply

kglad
Community Expert
Community Expert
August 10, 2025

use a different updated non-opera browser. a mobile phone's browser with wifi disabled usually works.

Participating Frequently
August 10, 2025

i tried