Account never accepts my password

Forum|Forum|6 years ago
February 2, 2020
6 replies
1471 views

It never fails. Every single time I try to sign into my Adobe account, no matter how carefully I type and even if I make it visible and it IS my password, Adobe denies it. I write all my passwords down. No one goes into my room. It's just me. No one has access to my Adobe account. And yet, Adobe always says it's not my password. I have over a dozen passwords crossed out with new ones scribbled down beneath them. This is getting ridiculous. I only sign in on my Windows desktop or my Samsung tablet. No, it's not like I get an email or notification saying it's time to change email. It just never works. I'm even stunned I was able to sign in to write this.

Any assistance would be grateful. Thank you.

This topic has been closed for replies.

L

Lui21770879ijgs

Participant

Also having the same issue, have to change the password everytime i login to my account. as it wont accept the password even when correct. Frustrating

Vidyapreppack

Participant

whenever i tried to login on Adobe it is asking for sign in

Vidyapreppack

B

BillRudloff

Participant

I am also unable to log into the Creative Cloud app. It act likes it accepted my password, then I get this message:

Obviously I can sign onto the website with no problem, so this is a Creative Cloud system issue.

Bill Rudloff

B

BillRudloff

Participant

A follow-up: I can now log into Creative Cloud's app, so this had to have been a system-glitch with the app yesterday.

Bill Rudloff

Peru Bob

Community Expert

The passwords for my account and this forum are different.

Just Shoot Me

Legend

@ Peru Bob

Quote:

The passwords for my account and this forum are different.

End Quote:

How can that be? Is the Email address the same for both?

T

Test Screen Name

Legend

As well as answering these questions (it really is puzzling as we understand what you've said), please also say EXACTLY what you are trying to sign in to, and what you do that shows a request for the password. What message appears above it?

Just Shoot Me

Legend

This support forum site uses the same email address and password for your Adobe ID account.

So I suggest you head over to the main Adobe website, adobe.com, Sign In and check your password and even maybe Reset it there. Then Reboot everything.