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johnersis
Participant
July 8, 2024
Question

Account not showing registered software

  • July 8, 2024
  • 1 reply
  • 84 views

Hi

 

Help!!!

 

I am hoping to sell my copy of Production Premium CS6 but my account does not show it as registered to me and the computer I used to run it on died a while ago. How can I deactivate the software, please?

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
July 8, 2024

you need to use the computer(s) on which it was activated in order to deactivate it.

 

then comply with, http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html