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Participant
March 10, 2021
Answered

Account payer versus app user?

  • March 10, 2021
  • 2 replies
  • 232 views

I do graphics work for a nonprofit group that pays for a single user InDesign subscription. I am the single user. However, I am unable to sign in to use the app because it defaults to the person who originally subscribed, sending her a code to use to open the app. What is the workaround for this? 

Thanks. 

Laura

This topic has been closed for replies.
Correct answer John T Smith

If that is an individual subcription, not the team subscription that was mentioned, what you are doing is not allowed

 

The OWNER of the subscription is the only one who is allowed to use the subscription

2 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
March 10, 2021

If that is an individual subcription, not the team subscription that was mentioned, what you are doing is not allowed

 

The OWNER of the subscription is the only one who is allowed to use the subscription

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 10, 2021

does the non-profit have a team/enterprise subscription?

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